etech Secrets
Etech provides career prospects for anyone seeking to establish and enhance lifestyle expertise. Many of these incorporate the opportunity to connect successfully, build have faith in, and performance in a workforce natural environment.
AI is modifying how we have an understanding of purchaser interactions. At QEval University, we investigate the strength of speech analytics, instructing you the way to uncover further insights from every single dialogue. understand to use these insights to boost purchaser gratification and Enhance agent performance.
Excellent communication and interpersonal techniques, with the chance to properly collaborate with complex and non-technical stakeholders.
ABOUT ETECH Etech delivers subsequent generation BPO alternatives. a worldwide minority owned organization, Etech has produced and trademarked how to show your info into strategic insights.
the chance to Feel in your feet in a fast-paced ecosystem exactly where messages in excess of chat, contact and email appear speedy and furious;
Leaders at Etech should really foundation all decisions and behaviors around the character commitments even when it isn’t simple to do.
The ability to Consider on your own feet in a fast-paced natural environment where messages about chat and e mail come rapid and furious
The operate setting traits described Here's agent of Individuals an worker encounters though undertaking the important functions of the career. acceptable accommodations could possibly be made to enable people today with disabilities to execute the vital functions.
Supporting the customer support groups with regard into the management and Procedure of associate scheduling and true-time checking of work queues ensuring best company degree delivery
a normal working day is made of making and answering inbound and outbound phone calls, sustaining account documentation, and developing a optimistic rapport with our customer base.
The nature of Etech’s business enterprise, which happens to be about people communicating with men and women, ensures the continued progress with the portable “capabilities for all times”. Etech cares regarding your vocation expansion since we are aware that our workforce are our most beneficial asset.
“Servant leaders are Individuals men and girls who place their own agenda apart to be able to certainly be a optimistic distinction maker from the lives of Some others.
complete essential troubleshooting methods based on the circumstance and coordinate with other departments when click here desired.
review and synthesize person exploration findings, translating sophisticated consumer encounters into actionable insights and determining core issues to unravel.